In this article, I explain where you can find the astrobox logs which might be helpful to identify potential problems. Note that this is a fairly advanced article.
- Log into your astrobox using ssh or connecting keyboard/monitor.
- Go to the directory /var/log/astrobox.
- Look at the .log files there and see if you can find what's wrong.
We're here to help, you can send us the log file zipped by creating a new support request and attaching the zip along with a description of what happened.